10 August 2011

4 cities in 6 days!

^^The Adelaide that I should have seen during my trip...^^

















^^The actual Adelaide that I saw on my trip...chucking down rain the whole time^^


Wow. Sure has been a while since my last update! I’ve been super, SUPER busy lately, traversing Australia and trying to make a name for myself whilst trying to find my sanity and keep my head above water with my thousands of projects, conferences, training sessions, case studies, meetings and the like.

I’m writing to you from ADELAIDE, Australia! Wine country, or so they say, but unfortunately I won’t have time to indulge in some pleasures (although I did enjoy a few samples and might have potentially ordered a case of something amazing to be delivered in 2 weeks….oops?)

I’m here to kick off my Australian social media recruitment tour! I’m hosting a series of workshops in conjunction with the RCSA (Recruitment and Consulting Services Association) and will be speaking at breakfast conferences on social media in recruitment in Adelaide, Perth, Canberra, Sydney, Melbourne and Brisbane (in that order, I think). More details on the breakfasts can be found here.

So Adelaide’s brekky is tomorrow, and then I fly to Perth in the afternoon for the Perth brekky on Thursday. I’m very excited to see Perth. The most isolated city in the world, Perth is meant to be beautiful and I've heard nothing but good things about that city!

Yesterday, Monday, I spoke at the Health & Productivity Management Conference (in Sydney, for once!). It was only 30 minutes, but it was very well received and I was quite pleased with my presentation. It was recorded and photos were taken, so hopefully multimedia is coming soon. Last week I was in Melbourne for training sessions & meetings, and the weekend before that I was in Melbourne as well, speaking at the HR Summit (I also spoke at the HR Summit Sydney and in October I’ll be presenting once again at the HR Summit in Brisbane).

Suffice to say, JXT Consulting has me racking up those frequent flyer points left and right! It’s tiring, but I love (most times) every minute of it. Flights are usually at 6 am, meaning 4:30 wake up, and often I don’t get home until 10 or 11 at night. Sometimes it can wear me out, but it does make me appreciate a good night’s sleep.

With this week’s trips to Adelaide & Perth and my arrival home from Melbourne on Friday night, I’ll have hit 4 cities in 6 days :-) Woo!

I reckon that’s enough for now. I could say that I’ll write again soon, but who knows?! 

Chou for now.

PS: my most recent pride and joy is the completion and launch of Crown Casino’s Career facebook page – designed and developed by yours truly! Crown Casino is the largest casino complex in the in the southern hemisphere so you can imagine it was a pretty exciting project!

19 April 2011

Kiiiinda a Big Deal (in the recruitment world, in Australia)



OK, not really. But this time, instead of writing the articles, I'm featured in them!

Recruitment Extra, April 2011

09 April 2011

HR Summit 2011


hehe..that's me!

Luna Park is beautifully situated juuust over the Sydney Bridge

The conference was held at Luna Park - yeah, it made me want cotton candy, too

Jamie, myself and Stuart - terrible lighting, beautiful background!




On 7 April, 2011 I was a main speaker at the HR Summit Sydney 2011 in Luna Park, Sydney. It went fantastically well (I think, anyway) and the feedback I received was all positive. I'd venture to say it was the best presentation I've ever given! I spoke for 45 minutes on the importance of utilising social media in the recruitment space and how HR corporates and recruiters can go about implementing a social media strategy. Overview (see full conference agenda here) below:

12:15pm EXPERT COMMENTARY Understanding, maximising and leveraging social media in recruitment and employer branding
With 9 million Australians using social networks and spending more time on social media than any other country in the world, the importance of forming an online recruitment strategy is essential. Social media has shifted the recruitment landscape by connecting candidates, recruiters and businesses together. Tools such as Twitter, Facebook, and LinkedIn are allowing us to be more creative in connecting with people, while candidates are increasingly turning to these tools to learn about organisations and the positions they have available. Explore:
• How to build, manage and maintain a niche online talent community
• Fostering a sense of innovation in your employer branding message
• Social media governance: Understanding the boundaries
• iPad, iPhone and Blackberry: Focusing on mobile recruiting
• Talent management case studies
• How to use metrics to evaluate social media recruitment success
Mariah Gillespie, social media strategist, JXT Consulting Pty Ltd

There were around 250 delegates in attendance, and while I was a bit nervous at first, once I started talking I really just let it all roll off my tongue. To be honest, I could go on for hours on social media, especially facebook, and because I work in the space all day, every day, I knew that I was the expert in the room and that I was the one that had the authority. Obviously using social media is new to a lot of businesses and having an online marketing degree doesn't mean you necessarily know anything about it. I was a little nervous that I would be thrown a question I couldn't answer, but I took on every objection with ease. In fact, mid-way through the preso, I dared someone to object to social media, to give me a reason why it wasn't important...I believe I dared them to "attack" me, but I don't remember the exact wording.

Speaking of exact wording, I'm extremely, extremely disappointed in the HR Summit for not video taping my segment. Every other session was taped, and the guys with cameras were always walking around the conference interviewing people and taping people interacting, networking, eating lunch, whatever. But for my session, the most interesting session, the most provocative session given by the youngest speaker in the most innovative and dynamic space....that session wasn't documented in any way. I couldn't believe it. I was assured that it would all be recorded, and I was planning on uploading it to our company facebook page, tweeting it, embedding it on our website and most certainly putting it up here. But nope. No go. #HRsummitFAIL, for sure. Also, there was no mention of hashtagging on twitter, so there was no online community in which people could share ideas, feedback and support throughout the 2 days. For instance, if someone heard something useful in my session, they could have tweeted "great session by @mariah_onfiah from @jxtconsulting on social media and recruitment #hrsummitsydney. The #hrsummitsydney bit categorises it so that everyone at the event can see what everyone else is saying about it. Also, no mention of wireless internet, though I'd heard from the LinkedIn guys that there actually had been wireless the whole time. ALSO, the computers were antiquated machines, slow and outdated. No macs. Also, because there was no wireless, there was no internet for my powerpoint pres. Everything was done via screenshots, which was annoying, because obviously I would have liked to shown my audience some live facebook feeds or twitter pages. A youtube video would have been nice, too. But nope. And just to top it all off, all of the 300ish delegates were provided with a feeback form on their HR Summit experience. But the main speakers, who, at the end of the time, made the damn thing happen to begin with, were given nothing. No online form, no paper questionnaire, nothing. A lovely thank-you-for-participating email, to be certain, but nothing else. Hence, I'm forced to whinge about it here!

Speaking of here, what a terrible blogger I am hey. I go for six months without a single word, then post some rant about Yamaha Music and now here I am giving full blown presentations on the importance of social media with a blog that hasn't been updated in ages! Terrible, I know, but life has been hectic. Very, very hectic.

In other news (ha, "other" news..I haven't even touched on the most important news yet, regarding work, play, stay, teaching, weather, Australia, friends, fun times, good times, bad times, flatmates, trips to Brissy, Melbourne, Gold Coast, Surfer's Paradise...), I'm officially moving to Melbourne! JXT Consulting is pretttttty much the best thing that's ever happened to me, and I'm starting up my own social media division. I really enjoy working in the Melbourne JXT office (the "engine room") with Jamie (jkill), Wil (with one L), the Cat (Stephen Catley) and Andrew Tan the Finance Man (the key to happiness at JXT is keeping the TanMan happy!). I'm very excited to embark upon this new challenge (moving to a new city, new people, new streets, new beaches, new working environment and new opportunities) and am confident that I can handle it. After all, this American in Oz is still an American, and still in Oz!

Speaking of being an American in Oz, I'm officially sponsored! My 457 visa has finally come through, meaning my visa is valid for another 4 years, as long as an Australian company continues to sponsor me. And with the social media industry taking off the way that it is, trust me, there's no shortage of companies willing to sponsor me. I'm getting job offers left and right, from LinkedIn, linkme, post-presentations, word of mouth..even my own clients are trying to snatch me up! I'm very happy where I am, however, and foresee a lot of really fantastic things happening in the coming months. Stay tuned!

17 February 2011

An Open Letter to Yamaha (#yamahafail)

Dear Yamaha Music Education Centre Australia:
As part of the teacher evaluation process last year, I was asked on a questionnaire to describe my 1st year as teacher. I, with a masters in journalism, struggled for words. Eventually, however, I came up with the following:
I absolutely adore every minute of my teaching experience. Nothing brings me more pleasure than watching a child’s face light up as they discover – all on their own – where “re” is on the keyboard. It feels phenomenal to know that I’m responsible for the sparkle in a three-year-old’s eye when they hear the “ting” of a fairy in the classroom high above us, and it feels even more phenomenal when they proudly announce that “Miss Mariah! The fairy made a high sound!” To march to the rhythm of a drum, to sing do-re-mi and count 1-2-3 with a classroom full of eager young minds is an experience that I never imagined could be so incredibly fulfilling. Above all, knowing that every Saturday morning, I enlighten childrens’ hearts and brings the joys of the classical music tradition to their ears – and to the ears of their parents – is incredible.
Simply put, I love teaching music more than anything in this world. The fact that I am no longer able to teach has effectively broken my heart. As a result, I have resolved that you cannot get rid of me that easily and that I will do anything to restore my teaching abilities with Yamaha Music Education Centre.
I understand that I am not legally able to work for both JXT Consulting and Yamaha Music at the same time. The Temporary Business (Long Stay) Standard Business Visa clearly states that I am to be employed with no more than one company (the nominated company) at one time, and I respect that law. I am in no position tamper with the forces that constitute the Australian Immigration Department, nor do I care to do so.
What I don’t understand, however, is why YMEC is refusing me the privilege of teaching when I have offered my teaching services free of charge. I originally had 7 classes and almost 60 students across two of the three YMEC schools in Sydney. That’s more classes than any other Yamaha teacher in the Sydney region, possibly more than any teacher in the entirety of Australia. Perhaps, YMEC, you fail to understand just how much I love teaching. Allow me to explain.
Unlike many YMEC teachers, I’m not a uni student, or a part time mum, or a part-time worker. I love teaching music so much that I took on seven classes this year, sacrificing my Saturday and Sunday mornings and effectively my Friday and Saturday nights, even though I already have a full time, Monday to Friday, 8:30-5:30 job. That much.
I love teaching music so much that before I had a car, I was up at 5 am on Saturday mornings in order to catch a 5:45 bus to the city, in order to catch a 6:15 train to Jannali, in order to walk from the train station to the YMEC music school, in order to arrive in my classroom with ample time to prepare for the morning’s classes, because I don’t have time to prepare during the week. That much.
I love teaching music so much that now that I have a car, I still leave my flat at 6:30 am and drive 50 minutes south to arrive in Jannali by 7:15, again in order to best prepare for my upcoming classes. Because I work during the week, it’s on Saturday mornings that I warm up my voice, warm up my fingers and go through the songs for the day. That much.
I love teaching music so much that after my classes are over, when the pitter-patter of children running up and the down the halls has disappeared and the energetic singing voices have climbed into cars and faded away, I remain in my classroom, humming to myself the songs of magic carpets and dripping raindrops as I clean up my classroom, erase the dryboard and put all of my teaching materials away. Even after the parking lot is empty, I remain at the music school, preparing lessons plans for the next week and marking my roll. I email homework to all my parents, indicating which songs to practice, track numbers on CDs and what we did well with in class that day and what we need to work on. While others are at the beach or enjoying the beautiful Australia weather, I remain in Jannali, contriving up new ways to help my students remember chord positions and conjuring fun and exciting actions for next week’s keyboard game, because I know that I won’t have any spare time until the following Saturday. That much.
I love teaching music so much that I based the location of my home around YMEC. Working in North Sydney, near Chatswood, though also holding my Jannali school dear to my heart, when moving house I chose specifically to live in a suburb that sits halfway between Chatswood and Jannali, the two schools at which I had planned on teaching this year. That much.
I love teaching music so much that I spent every weekend of my summer planning for the upcoming year. I spent entire days in Jannali, as my RC can attest to, organising attendance charts, lesson planning, hanging up posters, colour coding folders, practicing, playing, singing and writing letters to the soon-to-be parents of my students. That much.
I love teaching music so much that I have spent at least hundreds of dollars on marketing materials and spent dozens upon dozens of hours promoting YMEC without ever asking for anything in return except for the mere privilege and honour of teaching. I have created my own Yamaha business cards, spent entire days at kids’ festivals, created promotion after promotion and glued purple sheet after purple sheet of paper onto cardboard. That muc—wait, I’m not done. I’ve spent my weekends (the only free time that I have) touring downtown Jannali, chatting with shopowners and hanging posters up in windows and on buildings and at bus stops. I’ve spent time writing information on those posters, such as location, class time and my personal mobile number for parents to ring. I’ve taken phone calls, walked parents though Yamha methodologies, encouraged potential parents and students to attend FIS (free information sessions) and successfully converted these fresh faces at FIS to members of the YMEC family. That much.
…this much:
…this much:
this much:
this much:
this much:
this much:

this much:

...this much:



I love teaching music so much that when times were really rough for me, when I was struggling to pay rent, working my way through grad school and working the maximum amount of hours during the week that my visa allowed me to work while residing in Australia as a student, when I was working, studying and going to class non-stop and when I only JUST getting by, I spent what little extra money I had on stickers and stamps for my students, on cotton balls for cloud songs and on felt for finger puppets because I love to watch little faces light up when I produce elephants and mice from my fingertips. That much.
I love teaching music so much that the thought of a poorly trained, soft-spoken and unenthusiastic new music teacher taking over my class – especially a class of which I know all of but 2 of the 11 students, a class of which I brought in fresh faces to the FIS from my mini-marketing campaign, a class of which many students had been in my Music Wonderland (the class that precedes Junior Music) class last term and a class of which I see so much potential, musicality and growth – absolutely and positively, without a doubt breaks my heart. Upon observation of the first lesson of this particular class, there was no class control. The teacher commanded no authority in the room and nobody – parent nor child – was listening to her. She did not engage with the kids during songs nor did she employ the correct movements. She did not sing along with the lyric songs (“Friendly Fingers’”) or if she did I could not hear her, and she skipped entirely “Come and Play With Me,” which is the theme song for Junior Music Course and is the song that stresses the importance of the listen, sing play model – the cornerstone of the students’ musical experience for the next two years. She attempted to teach the students far too much solfege, not only for the first lesson but for any lesson in general (do do sol sol la la sol fa fa mi mi re re do) and as a result the children absorbed almost none of it at all. She failed to address the students individually, despite nametags, and did not mark roll. Fortunately, I knew almost every single child in the room from the FIS or from Music Wonderland and was able to confirm their attendance. This particular JMC class is full only because of my personal marketing efforts and because of the turn out at the FIS and importantly, because the parents were under the assumption that I would be their teacher. I would not be surprised if some of the parents decide to remove their children from this music class. The children were disengaged for much of the lesson (some of them even walked away from the piano in the middle of a song) and they would not have been engaged at all had I not been there to take control when needed. I love teaching so much that I had to literally walk out of the room in the middle of this lesson to prevent tears from streaming down my face, because seeing children I had previously witnessed in music class smiling, singing, listening and having fun were now bored, listless and learning little. That’s how much I love teaching music.
I understand that you have multiple concerns with the idea of me teaching music on a volunteer basis. I would like to make it very clear that I am willing to do anything in order to retain my position as music teacher with YMEC. Find below some concerns you may have in regards to my volunteer work and a potential solution to each problem:
1. YMEC does not want to be liable for any personal injury that may result from my teaching.
· I am aware that YMEC does not want to be liable for any actions I take during my music lessons. In this regard, I have made inquiries and found that I can take out the following insurance policy: AON Music and Singing Teacher’s Insurance Package 2010. This policy covers me for public liability and personal accidents. It is specifically designed for music teachers and also extends to volunteers. It protects me in the event of most claims – please see attached policy. I am of course more than willing to pay for this policy and for any policy that YMEC requires I have in order to teach music.
2. YMEC is worried that because I am a volunteer, my classes are at risk that I could not show up for class, may leave in the middle of the term or take off on holiday without any notice.
· See above. Do you really think that I would do that? I’m happy to sign any document that states that if I fail to fulfil my duties as a volunteer, I will no longer be able to teach music at any time in the future and that YMEC has the right to ban me from teaching permanently. I’m also happy to sign any document stating that if I fail to fulfil my duties as a music teacher, I will owe YMEC the total amount of the music lesson fees that each parent paid. I am aware that each student pays up to $550 per term for music lessons.
3. YMEC does not want to give me keys to YMEC property because I will not be an employee of YMEC.
· Fair enough. Instead of doing my teacher preparation in the mornings, I will stay late in the afternoons to prepare for the next week’s class and arrive to the music school when the RC has arrived and unlocked the premises.
Need I remind you that with 7 classes ($25 per hour = $175 per week) and about 53 students ($2.50 per student = $132.50 per week), totalling $307.50 per week, and 40 weeks in the teaching year, I am literally giving YMEC $12,300 a year? I want to make it clear right here and now that money is of no importance to me; if I was in teaching for the money, I would have quit a long time ago. I love teaching so much that I’m not only willing to fork over more than $10,000 a year in the income I would have made but I’m also ready and eager and begging you to allow me to pay YMEC to allow me to teach.
That much.
If you have any additional concerns revolving around my volunteer work with YMEC, I would like to address them. If there are any additional costs involved with extending your insurance policies to cover volunteers, I am ready to pay them. If there is anything that I can do in order to maintain my teaching position with YMEC, I will do it.
Sincerely,
Mariah Gillespie
15 February, 2011

15 October 2010

My First Ever Conference!


Darling Harbour- view from Exhibition Centre


Lunch/Exhibitions: quite the spread!

Yesterday I attended my first conference: the 2010 AHRI HR Technology Conference. It was a wonderful day of listening, learning, networking, listening, learning and more networking. And eating...and drinking, of course!

Hosted at the Sydney Convention & Exhibition Centre (Australia's largest and most premier conference venue), it was the best possible first conference experience I could have asked for. I mean, seriously. Check out those views! Not that I had much time to enjoy them. It kicked off at 9 am, with a keynote speaker who ranted about innovation for an hour. It was actually very engaging, and I must admit that "INNOVATION!" was in my head all day long. Given by Jonar Nader, it was a really great start to a technology conference and I felt that most of the audience was engaged. Everyone received a free copy of his book, Lose Friends & Infuriate Lovers, but I still have no idea how it relates to human resources or recruitment. Oh, well. If you get a copy of that book from me for Christmas, I must not like you very much or think that you need some serious relationship advice!

Morning tea followed, with coffee, muffins, etc. Delicious. I was quite impressed with the food and bev arrangements for the entire day; we were constantly fed and caffeinated thoughout the day. The food and bevs were dispersed in the exhibition room, where there were booths from various companies, mostly offering HR and recruitment software.

Networking is fun! And easy. Conversation starters weren't difficult, as everyone there had something to do with HR, recruitment or HR and recruitment technologies. Unfortunately, I didn't have a business card (I was only on day 8 of being employed at JXT!) but I had some of my manager's cards with my name, email and mobile written in. Sorta ghetto, but nobody minded. Actually, it was a great way to get to know who's who and what's what in the industry, and as soon as I said, "I'm brand new to the industry," I had business cards thrown my way with explanations of why their product or service is the BEST in the industry. Silly salespeople. I may be young, but I'm not not dumb!

Anyway, the day was filled with lectures (wait...I thought I was DONE with uni..sigh) on topics such as social collaboration tools (wikis), e-recruitment, HR Technology for mobiles and the best talk of the day (OK, so maybe I'm a LITTLE biased...): "Using social media to drive employee engagement." It was given by Michael Specht, who leads a HR technology consulting business and is extremely social media-savvy. I had the pleasure of talking with him before his presentation, and was able to secure myself a spot at his upcoming social recruitment seminar in December. I'm very exctied!

Another amazing person that I had the honour of meeting was Brad Howarth, a Sydney journalist and writer (see his most recent article on social media here). I was able to pick his brain for quite a bit on both social media and journalism, and he gave me some great pointers for developing my writing and for getting published. Great guy, and fantastic writer. He's done a lot of stuff for the Sydney Morning Herald (and Rolling Stone; how cool is that?!) and has a book coming out soon, as well (A Faster Future, on the National Broadband Network). Did I mention he was the MC for the entire conference?

As you can see, my first conference was a huge success. I spent the entire day listening and learning in lectures or walking around the exhibitions, wide-eyed and fresh, meeting as many people as I could and absorbing as much of the industry as possible.

I have to admit, though, that by 5 pm I was completely exhausted. As if wearing heels isn't enough (hey, I'm new to this whole corporate thing; gone are the days of rocking up to class in thongs and a t-shirt, and my feet aren't too happy about that), I sort of talked, smiled and introduced myself to death. Alas, the end of the conference brought cold beers and warm snacks, and everyone was grateful to relax with a bevvy and enjoy the view pictured above until 6 pm.

At the end of it all, I did manage to escape with a pile of business cards, a brain-full of information on HR, recruitment, technology and business and and a new goal. By Septemer 2011, I want to be the one at the front of the room, with my powerpoint slides and lazer beam, enlightening a room-ful of professionals on the ways in which social media can help their businesses. I know that I'm not there yet, and I know that I have a long way to go. But I'm confident that I can do it, and I've already got the support of the JXT team to help me achieve it.

All in all, my first conference was a great success!